Privacy Policy

Welcome to The Clarity Coach (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theclaritycoach.co.uk use our services, or otherwise interact with us.

1. Who We Are and Important Information

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you sign up for our newsletter, purchase a service, or contact us.

This website is not intended for children, and we do not knowingly collect data relating to children.

Data Controller:
Vida de la Mariposa coaching is the data controller responsible for your personal data. Our contact details are:
23 Bishops Green, Upper Park Road, Bromley, Kent, BR1 3HS
Email:zeenat@theclaritycoach.co.uk / zeenatnoorani@yahoo.com
Phone: 07418080306

If you have any concerns about your data, please contact us.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data, including:

• Identity Data: Name, title, date of birth, and gender.
• Contact Data: Billing address, email address, phone number, company.
• Health Data: If voluntarily provided for coaching/therapy purposes.
• Financial Data: Payment details are processed through third-party payment providers.
• Technical Data: IP address, browser type, operating system, and analytics data.
• Communication Data: Emails, messages, or feedback received from you.

Failure to provide required personal data may prevent us from delivering certain services to you.

3. How We Collect Your Data

We collect data through various means:

• Direct Interactions: When you sign up, contact us, subscribe to our newsletters, event/workshop signups, or book services.
• Automated Technologies: Cookies and analytics track your website interactions.
• Third Parties: Payment providers and analytics tools.

4. How We Use Your Data

We will only use your personal data where legally permitted, including:

• Performance of a Contract: To provide services you request.
• Legitimate Interests: To improve and develop our services.
• Legal Compliance: Where required by law.
• Consent: For marketing communications where you have provided consent.

We do not sell your data, but we may share it with trusted service providers (e.g., booking and payment processors).

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, use, or disclosure.

6. International Transfers

If we transfer your data outside the UK or EEA, we ensure an adequate level of protection is maintained through legal mechanisms such as Standard Contractual Clauses.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

8. Your Legal Rights (Under UK GDPR)

You have the following rights:

• Access & Correction: Request access to or correction of your data.
• Erasure: Request deletion of your data where legally applicable.
• Restriction & Objection: Restrict processing or object to certain uses.
• Data Portability: Receive your data in a structured format.
• Withdraw Consent: Withdraw marketing consent at any time.

To exercise these rights, contact us at zeenat@theclaritycoach.co.uk

9. Cookies & Tracking

We use cookies for website functionality and analytics. You can manage preferences in your browser settings. For details, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, which operate independently. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Information

For privacy-related inquiries, contact:

The Clarity Coach – Vida de la Mariposa Coaching
zeenat@theclaritycoach.co.uk
23, Bishops Green, Upper Park Road, Bromley, Kent, BR13HS

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/global/contact-us/.

By using our services, you agree to this Privacy Policy.